Terms & Conditions
Privacy and Confidentiality
Personal information held by my celebrancy service is treated confidentially, and I am committed to ensuring that all personal information is only collected, disclosed, used and stored in accordance with the National Privacy Principles set out under the Privacy Amendment Act 2012. All personal and sensitive information collected will be treated as “Confidential” and no unauthorised person will be permitted to have access to it.
Invoicing and refunds
A non-refundable booking fee is required to secure the required date. The balance of fees is payable no later than two months prior to your ceremony. Payments can be made by cash, card or electronic transfer. Extra fees will occur for; excess travel over 150 kilometres, accommodation, and extra meetings or rehearsals.
In the event where a cancellation is enacted by the couple who has engaged my services, depending on the circumstances, you may be entitled to a Partial Refund if it was cancelled before the two months mark . In the extreme cases where I the celebrant is unable to attend the ceremony you will receive a refund of the ceremony fee and another celebrant of similar characteristics will be referred.
Circumstances where no refund may be applicable include. Cancellation of services because of change of mind within two month of the wedding date, the couple has failed to complete the appropriate legal paperwork despite the celebrant’s best efforts.
Circumstances where a Partial Refund may be applicable include, cancellation of services due to illness, or other unfortunate unforeseen circumstances, cancellation of services due to unhappiness with my professional conduct. This could include breaching of;
-The Celebrants Code of Practice
-The Anti Discrimination Act 1977
-The Privacy Act 1988
Under paragraph 39I(1)(b) of the Marriage Act 1961, if a Registered Marriage Celebrant is found in breach or if the Registrar of Marriage Celebrants is satisfied that a marriage celebrant has not fulfilled their obligations under section 39G of that Act. The Registrar may take disciplinary measures against the marriage celebrant. If their are any issues concerning the professionalism of the myself please feel free to contact the Attorney Generals Office or visit their website.
Document recording and storage
All personal information and legal documentation is safely stored away where only myself the celebrant can access. All physical documents are stored within a safe as soon as the ceremony has been officiated and all digital documents are stored and filed within mac computer which is kept secure through the use of updated software including antivirus software and firewalls. All documentation is sent to Birth, deaths and marriages within 14 days of the ceremony.
Stationery ordering
The marriage celebrant must ensure that all forms comply with the forms approved under the Marriage Act 1961. All stationary is ordered through canprint communications and is provided by myself the celebrant. All stationery on the day will be provided.